At JustBookTours.com, operated by Flywolf Travel Agency, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information.
Information We Collect
During the reservation process, we may collect the following information:
- Full name
- Email address
- Phone number
- Hotel information (hotel name, room number)
- Reservation details (date, time, number of participants)
- Payment information (processed through secure payment systems)
Use of Information
We use your information for the following purposes:
- To process and confirm reservations
- To organize transfer services
- To provide customer support
- To send important notifications
- To improve our services
- To comply with legal obligations
Data Security
We apply industry-standard security measures. Your data is protected with SSL encryption and stored on secure servers. Payment data is processed by PCI-DSS compliant payment providers and is never stored on our servers.
Information Sharing
We do not sell or rent your personal data. Your information may only be shared in the following situations:
- With transfer providers (only necessary details)
- With payment processors
- With authorities if legally required
Cookies
Our website uses cookies to improve user experience. You can manage or disable cookies at any time through your browser settings.
Your Rights
Under the Turkish Personal Data Protection Law (KVKK), you have the right to:
- Learn whether your data is processed
- Request information about your data
- Learn the purpose of data processing
- Know third parties receiving your data
- Request correction or deletion of your data
Data Retention
We retain personal data only as long as necessary and in accordance with legal obligations. Reservation records may be stored for at least 10 years for accounting and tax purposes.
Children’s Privacy
Reservations for individuals under 18 years old must be made by a parent or legal guardian. We do not knowingly collect children's personal data without parental consent.
Changes
We reserve the right to update this Privacy Policy when necessary. Important changes may be announced via email or through our website.
Contact
🌐 Website: JustBookTours.com
📧 Email: justbooktours@gmail.com
📍 Address: Kadıpaşa, Bostancıpınarı Cd. No: 3/D, Alanya, Antalya, Türkiye
📞 Phone: +90 532 392 67 63
Operated by Flywolf Travel Agency